Web-based applications with around the clock support
All clients of Coppin Collings get access to a full-scale IT support. A 24/7/365 service desk allows access to highly skilled service desk technicians for resolution of both end user and infrastructure issues.
An on-going and comprehensive infrastructure management service maximises uptime and ensures that all systems and applications, whether on-premise, hosted, or cloud based, are optimally configured and fully supported for optimum performance
All services for investment procedures can be accessed remotely.
The server database can be accessed via secure remote login details. This server is backed up remotely on a daily basis. The remote login access gives full access to all systems that are accessible in the office environment.
Coppin Collings IT infrastructure and Front end system have their own Business Continuity Plans which are monitored and evaluated by the Group on a regular basis.
Disaster-recovery site and a back-up is provided to all clients.